Shopping Information

How can I place an order on cushydeco.com?

To place an order on cushydeco.com, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to the checkout page, where you will provide your shipping and payment information. Review your order details and confirm the purchase.

What payment methods do you accept?

We accept major credit cards, such as Visa, Mastercard, and American Express. Additionally, we also offer payment options through popular online payment platforms like PayPal, Apple Pay and Google Pay.

How long will it take to receive my order?

The delivery time depends on various factors, including your location and the shipping method chosen. We strive to process and ship orders within 1-2 business days. Standard shipping typically takes 7-12 business days (depending on your location), but expedited shipping options are available for faster delivery.

Special delivery in Ottawa (Canada): 3 days.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if your country is eligible for delivery. Please note that additional customs fees, taxes, or duties may apply, which are the responsibility of the recipient.
Do you offer a warranty on your products?

Yes, we offer a warranty on all our products against manufacturing defects. If you have any problem with your product, please contact us immediately and we will do our best to resolve the issue.

How can I contact you if I have further questions?

We are here to help you! You can contact us via our contact form on our website or by email. Our customer service team will be happy to answer all your questions and provide you with the necessary assistance.